Support needs to be simple. It needs to be available, it needs to be affordable and it needs to be dependable.
Good support means happy customers. Happy customers value good support and vote by renewing their contracts. Bridgeway enjoys a 100% support renewal rate. It is not something that we take for granted, it is something that we continually work on to maintain.
Our Bridge Support services come in two flavours and are accessed by telephone or email:
Bridge Support (Office Hours) - 9am to 5pm UK time, Monday to Friday (excluding Bank Holidays)
Bridge Support 24x7 - Year-round, fully-manned technical support in a lights-on operations centre.
Always quote your customer account number so that we can rapidly access your details and help fix your issue.